I've experimented with, with out success to achieve your client service Division. I misinterpret the flight time in your flight 3530 and wish to vary it. I attempted calling within five minutes of booking this flight but have experienced no reaction. I haven't despatched this message right before
One thing I couldn’t understand is how your letter indicated that quantities for immediate use might be honored If your receipts ended up clear and legible. How could my $forty six cab trip with the Embassy Suites to Wal-Mart not be legible? I only acquired ample to address my toiletries at Wal-Mart.
I have already been on the mobile phone for 3 hrs endeavoring to resolve a concern wherever my bag was break up open up and my possessions lacking.
My flight was very pleasant. I had an Loss of life in my family members and return house on Thursday early morning. So with that I identified as consumer service and request if I could get an flight back again two days early. I had been advised that it will cost me 600 much more than my primary return ticket.
all to normally, management is contacted when issues go Completely wrong…this is not a kind of letters…..i am making contact with american airlines purchaser service as a consequence of an excellent flight attendant named MARITA LORDI (FA #9
We flew Just about within vision from the vacation spot, and after that the captain came on and said the technical problem was acting up, and as opposed to landing wherever our destination was, they needed to change back again to get it serviced by people today that could in fact try this.
American ever , your personnel are impolite and gave little if any rationalization about why or what was occurring
I'd a very tricky encounter right now endeavoring to book a simple trip for my spouse And that i from phx to sfo. Initially your web site mentioned their have been no flights. I altered browsers and got near the tip of the booking but however entered my wife’s advantage quantity Incorrect and the site wouldn't allow me to improve it. Once i went again to begin over again it had exactly the same Mistaken selection and would not allow me to proceed. I then went to a 3rd browser bought many of the way to the tip as well as price for financial state mentor came up $4258.
Member. I supplied to buy the seats for the reason that I utilized a lot of my miles on this family vacation. I don’t have an understanding of every time I fly American I've problem’s.
Me and my spouse needed to encounter a routine maintenance challenge in the airport, flying from JFK to MIA (AA2299),because of which we needed to alter the flight .Right after explaining the issue for the purple jacket AA staff, the flight was modified, and we had been guaranteed to be seated inside the top notch as we were designed to on the initial flight (my wife is seriously Expecting).
On December 25, My a few sons and I had a flight from Cleveland to Phoenix which was to depart at seven:50 that has a informative post prevent in Charlotte NC. At about 3 or four pm to the day of Learn More Here our departure, American Airlines delayed our flight which might make us miss our connection in Charlotte which had no other flights out to Phoenix that day OR another! And why the delay? No clarification. So without any help from an AA consultant..(Practically just as if it absolutely was our fault) we identified Yet another flight as a result of Dallas…which remaining in one hour and also a half. We designed it for the airport but with One more impolite AA consultant, (I recognized it had been hectic with the holidays and all) I used to be certain which i could get my bag in Dallas given that we now experienced to spend the night time there. I requested him about the tag that looked like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just choose it up in Dallas and recheck it each morning. Very well the bag didn't enable it to be about the conveyer in Dallas. Once i questioned A different representative about this, he said it was in an enormous space and it was likely out when we still left in the morning. I instructed him I desired it for my lodge remain, and he informed me it might consider 4 several hours to obtain it. Alright…nevermind…I’ll be back right here in 4 hrs!!! So I remaining with the Dallas lodge devoid of my baggage.. Got on our flight another morning and took off in time.
I had been making an attempt to invest in ticket for fifteen calendar year outdated son and couldn’t use website for he was considered insignificant. I referred to as consumer service and she or he assisted me with airline acquire. I especially requested if I required to terminate if I could inside of 24hours. This attendant explained Certainly. I discovered 4 hours later on The key reason why son would need to fly was cancelled. I termed back again to terminate the flight the attendant informed me I couldn’t cancel flight and it had been a nonrefundable ticket. I instructed her predicament as said over she said she couldn’t do just about anything. I requested for the supervisor, I obtained a person and explained the problem, she explained I couldn’t terminate it and acquire my a reimbursement she was incredibly impolite and hung up on me. I termed back again to check with for another supervisor and as I used to be talking to this supervisor she informed me that the last supervisor stated in her file I refused voucher. What at any time a voucher was I was not even positive. Then 2nd supervisor advised me what she believed. So the flight wasn’t cancelled given that she stated to attend a few days ahead of I make my remaining determination and he or she would wave shifting cost to take action And that i shouldn’t have any issues.
So I’m sitting down in a single of the fucking late planes once more.. Pilot states twenty lear jet rental Seattle five minute wait around about the fucking runway as a consequence of some
My son’s grandfather earlier absent, in Alabama, we had to hurry to get a ticket so my son could probably help it become before he earlier and thankfully he did. My son is terrified of flying and Despite the fact that He's 20, he does not do effectively, when by yourself, so The good thing is he experienced a connecting flight from Charlotte to Cell with his Aunt. How at any time the flight back again was a nightmare!!! My son grieving a loss I can not demonstrate, was supposed to arrive house in Fort Lauderdale, FL at four:25 pm on seven/seventeen/sixteen and he eventually arrived at ten:23 pm. My query is how is this even probable, you could have driven the journey in Nearly a similar amount of time it took for him to have again. I arranged the flight back again mainly because it is about an hours generate from my property and I am critically unwell and did not choose to generate in the evening or disrupt my cure plan, but yet in one small day you managed to carry out all of that being a company.